Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation, we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher number. We provide emergency food parcels to individuals in financial crisis, including families and over 65’s. The local agency can also provide long term support if needed. Agencies we work with include: Citizens Advice, DIAL, Barnsley Family ServicesBarnsley Social Services, local schools, Mental Health TeamsHumankind, Romero Communities, Housing Associations, housing support officers, BSARCS, health visitors, GP surgeries and local charities.

  1. Contact a referral agent.

Get in touch with one of our referral agents, we cannot supply food parcels directly from our food hub. They will discuss your situation and supply you with a foodbank voucher where appropriate. Our referral agents also offer signposting, ensuring you get the correct support to ease you out of crisis.


  1. Bring your foodbank voucher number to your nearest foodbank centre. 

You can find the list of addresses for our local centres and opening times here.  When you arrive, our trained volunteers will chat with you about your situation. They’ll exchange your foodbank voucher for a parcel of three days of emergency food and help to support you in any other ways that they can. Most of our foodbank centers offer a cafe-style environment and our aim is to provide non-judgmental support at the point of crisis.


Not in your area? If you’re not in the Barnsley area but need to find your local food bank, take a look at the handy map on The Trussell Trust’s website here.

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