Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens AdviceLocal Welfare Assistance, Barnsley Family ServicesBarnsely Social Services,  Schools (when they are open), mental health teamsHumandkind,  Credit Unions, Housing Associations, housing support officers, children’s centres, health visitors,  and some local charities.

  1. Arrange a visit to the referral agency.

They will discuss your situation and supply you with a foodbank voucher where appropriate.  OUR REFERRAL AGENCIES ARE DOING THEIR BEST TO STAY OPEN DURING COVID-19 CRISIS, MANY ARE OFFERING A TELEPHONE OR EMAIL SERVICE SO CONTACT THEM TO DISCUSS YOUR SITUATION.

If you don’t know how to contact a referral agency  you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.  If you are in financial hardship you can go through local welfare assistance  go to:  https://www.barnsley.gov.uk/services/advice-benefits-and-council-tax/benefits-help-and-support/local-welfare-assistance-scheme/  and fill in the online form.

We are very busy at the moment responding to the Covid 19  pandemic crisis,  so please do try and go directly to a referral agency if you are able to.

 

  1. Bring  your foodbank voucher to your nearest foodbank centre. 

You can find a list of our local centres and opening times here.  Usually when you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Most of our foodbank centres offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.

Due to Covid 19 our foodbank centres are  operating differently to ensure they practice social distancing to keep volunteers and people accessing food parcels safe,  yet still provide food parcels for people to collect.

 

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