Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation, we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher number. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens AdviceLocal Welfare Assistance, Barnsley Family ServicesBarnsley Social Services, local schools, Mental Health TeamsHumankind, Credit Union, Housing Associations, housing support officers, children’s centers, health visitors and local charities.

  1. Arrange a visit to the referral agency.

They will discuss your situation and supply you with a foodbank voucher where appropriate.

If you are in financial hardship you can go through the Local Welfare Assistance. Go to:  https://www.barnsley.gov.uk/services/advice-benefits-and-council-tax/benefits-help-and-support/local-welfare-assistance-scheme/  and fill in the online form.

 

  1. Bring your foodbank voucher to your nearest foodbank centre. 

You can find a list of our local centres and opening times here.  Usually when you arrive, you’ll be welcomed with a warm drink and our trained volunteers will chat with you about your situation. They’ll discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. They’ll also help to support you in any other ways that we can. Most of our foodbank centres offer a cafe-style environment and our aim is to provide non-judgemental support at the point of crisis.

 

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